Terms of service

Welcome to Couture-Moda. These Terms of Service (“Terms,” “Agreement”) govern your use of our website https://couture-moda.com (“Site”) and any purchases or services offered by Couture-Moda (“we,” “us,” “our”). By accessing or using our Site, you agree to be bound by these Terms.

1. Eligibility

By using this Site, you confirm that you are at least 18 years old or the age of majority in your jurisdiction, and that you have the legal authority to enter into this Agreement.

2. Products & Orders

  • All product descriptions, images, prices, and availability are subject to change without notice.
  • We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or incorrect information is suspected.
  • Placing an order does not constitute acceptance; acceptance occurs only when we confirm the order by email and dispatch the goods.

3. Pricing & Payment

  • All prices on our website are displayed in GBP (British Pounds) unless otherwise stated.
  • We accept payments via secure third-party payment processors (e.g., credit card, PayPal, etc.).
  • By providing payment details, you confirm that you are authorized to use the selected payment method.
  • Any applicable taxes, customs duties, or import fees are the responsibility of the customer.

4. Shipping & Delivery

  • We offer free UK shipping. Delivery times are estimates and not guaranteed.
  • International customers may incur additional shipping charges and customs fees.
  • Risk of loss passes to you once the order is delivered to the shipping carrier.

(See our Shipping Policy for more details.)

5. Returns & Refunds

  • We offer a 30-Day Return Policy from the date of delivery, subject to the product being unused, in original packaging, and in resaleable condition.
  • Refunds are processed to the original payment method after inspection of the returned item.
  • Customers are responsible for return shipping costs unless the item is defective or incorrectly delivered.

6. Intellectual Property

  • All content on our Site, including logos, text, graphics, product images, and website design, are the intellectual property of Couture-Moda or its licensors.
  • You may not copy, reproduce, modify, distribute, or exploit our content without prior written consent.

7. User Conduct

When using our Site, you agree not to:

  • Violate any applicable laws or regulations.
  • Interfere with the operation of the website.
  • Provide false or misleading information.
  • Attempt to gain unauthorized access to our systems.

8. Limitation of Liability

To the maximum extent permitted by law, Couture-Moda is not liable for:

  • Any indirect, incidental, or consequential damages.
  • Losses arising from delays, product misuse, or unauthorized use of your account.
  • Any issues caused by third-party service providers (e.g., couriers, payment processors).

9. Indemnification

You agree to indemnify and hold Couture-Moda harmless from any claims, liabilities, damages, costs, or expenses resulting from your violation of these Terms or misuse of our Site.

10. Changes to Terms

We may update or revise these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Site after changes constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed under the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UK.

12. Contact Us

If you have any questions regarding these Terms, please contact Us;

Store Name: Couture Moda

Company Name: MODA COUTURE LIMITED

Company Number: 10330288

Phone Number: +44 7441416744

Support Email: support@couture-moda.com

Business Hours: (Mon To Fri) 9:00 AM To 6:00 PM

Business Address: Unit 76, 123 Stratford Road, Shirley, England, B90 3ND, United Kingdom